Privacy Policy
Effective Date: February 5, 2026
Guardian Windows LLC (“Guardian Windows,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when interacting with our website, services, and communications, including SMS text messaging.
1. Information We Collect
We collect the following information when you submit an inquiry or interact with our services:
- Full name
- Phone number
- Email address
- ZIP code
We may also collect basic website usage data (pages visited, device and browser information, IP address) through standard website analytics.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry about replacement window services
- Schedule and confirm in-home Window Assessment appointments
- Send appointment reminders, confirmations, and follow-up communications
- Contact you about promotions, offers, and updates related to Guardian Windows products and services
- Provide quotes, estimates, and post-installation support
- Improve our website and services
- Comply with legal obligations
3. SMS / Text Message Communications
When you provide your phone number and consent on our website or through other opt-in channels, you agree to receive text messages from Guardian Windows. These messages may include:
- Appointment scheduling and reminders
- Confirmations and follow-ups
- Promotional offers and program updates
- Customer service responses
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@guardianwindowsllc.com or 801-459-7529.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors supporting our services is permitted, but all other use is prohibited.
4. How We Share Your Information
Guardian Windows does not sell, rent, or share your personal information with third parties for their marketing purposes.
We may share your information only with:
- Service providers and subcontractors who help us operate our business (e.g., scheduling software, communications platforms). These providers are contractually required to protect your information and use it only for the services they provide to us.
- Legal authorities when required by law, court order, or to protect our legal rights.
5. Data Retention and Deletion
We retain your information for as long as necessary to provide our services and comply with legal obligations.
You can request deletion of your information at any time by:
- Emailing us at info@guardianwindowsllc.com
- Texting DELETE to 801-459-7529
Once we receive your request, your information will be removed from our active records and you will be unsubscribed from all communications.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (see Section 5)
- Opt out of marketing communications at any time
- Withdraw consent to SMS communications by replying STOP
To exercise any of these rights, contact us at info@guardianwindowsllc.com or 801-459-7529.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, contact us at:
Guardian Windows LLC
767 S Auto Mall Dr #15, American Fork, UT 84003
Email: info@guardianwindowsllc.com
Phone: 801-459-7529
Website: www.guardianwindowsllc.com